How often should I service my aircond?
For residential use, we recommend servicing your aircond every 3 to 4 months. If your unit runs frequently or is in a dusty environment, more frequent servicing may be beneficial. Regular maintenance prevents major problems and keeps your aircond running efficiently.
What is the difference between general cleaning and chemical cleaning?
General cleaning involves basic maintenance like filter cleaning, wiping down the indoor unit, and checking for obvious issues. Chemical cleaning is a deeper clean using special solutions to remove stubborn dirt, mould, and buildup inside the unit. Chemical cleaning is recommended when your aircond has bad odours, weak cooling, or hasn't been serviced for a long time.
What is aircond overhaul cleaning?
Overhaul cleaning is the most thorough type of aircond service. The technician fully disassembles the indoor unit to clean every component, including the blower, evaporator coil, and drainage system. This is ideal for severely clogged units or those that haven't been serviced for years.
How long does aircond servicing take?
General cleaning typically takes 20 to 30 minutes per unit. Chemical cleaning takes about 45 minutes to 1 hour per unit. Overhaul cleaning can take 1 to 2 hours per unit depending on the condition. Repair times vary based on the issue.
Which aircond brands do you work with?
We service all major brands including Daikin, Panasonic, Toshiba, Mitsubishi, Fujitsu, York, LG, Samsung, Sharp, Carrier, and many others. Our technicians are trained to work with various models and configurations.
We provide aircond services throughout Malaysia, covering areas such as Petaling Jaya, Shah Alam, Subang Jaya, Puchong, Cheras, Bangsar, Mont Kiara, Kajang, and many more. Check our Area Coverage section or WhatsApp us to confirm service availability in your location.
Do you provide any warranty or guarantee?
Yes, we stand behind our work. Servicing comes with a workmanship guarantee, and any parts we replace are covered by the manufacturer's warranty. Specific warranty terms depend on the type of service and parts involved - we'll explain this clearly before any work begins.
How do I book an aircond service?
Booking is simple - just WhatsApp us! Send us your location, describe your aircond issue or the service you need, and we'll respond with a quotation and available appointment slots. No forms to fill, just a quick chat.
What should I do to prepare before the technician arrives?
Please ensure there's clear access to your aircond units - move any furniture or items that might be in the way. Have a step ladder available if your unit is mounted high. It's also helpful to turn off the aircond about 30 minutes before the appointment so the unit isn't dripping wet during service.
My aircond is not cold. Does it need gas top-up?
Not always. While low refrigerant can cause weak cooling, there are many other possible causes including dirty filters, clogged coils, faulty compressor, or thermostat issues. Our technicians will diagnose the actual problem before recommending any solution - we don't simply top up gas without checking first.
